Customer Care

Contact Us

Last updated: September 24, 2026

Have a question about CalmZen, your order, shipping, or a refund? Please don’t hesitate to reach out — our friendly team is here to help.

We aim to reply to every email within 24–48 hours. For the fastest help with an existing order, include the name and email address you used at checkout.

Orders, Billing & Refunds

Secure payment and order fulfillment for CalmZen are handled by our authorized retailer and fulfillment partners. For order status, billing questions, or refunds, simply email us at support@empzen.com or call (719) 508-6338 and we’ll take care of everything for you.

Your order may appear on your bank or card statement under our authorized retailer’s billing descriptor.